Ad-Hoc CAP Summary Report - May 2026

Contract ID(s) and Names Parent Organization Name Organization Contact Name Organization Contact Phone Compliance Issue ID Date Letter Sent Issue Type Issue Topic Issue Summary Letter Name
H0613 - TOTAL LONGTERM CARE, INC.
H1239 - INNOVAGE VIRGINIA PACE-ROANOKE VALLEY, LLC
H5213 - TOTAL COMMUNITY CARE, L.L.C.
H8655 - INNOVAGE VIRGINIA PACE II, LLC
Total Community Options, Inc. Lisa Henry 7207209313 90031 09-APR-2026 Health Benefit PACE-specific Issues The organization is out of compliance with these PACE requirements because the organization improperly charged post-eligibility treatment of income (PETI) to 18 non-Medicaid participants between July 2015 and July 2025. Ad-Hoc CAP-letter.pdf
H3810 - ALLCARE HEALTH PLAN, INC.
AllCare Health, Inc. Nicole LaFond 8884600185 89932 26-FEB-2026 Health and Drug Benefit Accuracy & Accessibility Study LEP 2025 CAP Ad-Hoc CAP-letter.pdf
H0137 - COMMONWEALTH CARE ALLIANCE, INC.
H2225 - COMMONWEALTH CARE ALLIANCE, INC.
CareSource Member Services 8664209332 80970 26-FEB-2026 Health Benefit Claims Processing Commonwealth Care Alliance (CCA) Claims Payment Inaccuracies related to Claims Vendor Transition:
On April 29, 2024, CCA disclosed to their AM that they have identified multiple issues with the data CCA provided to their Part C claims vendor which is causing inaccurate and untimely payments of part C claims affecting contracts H0137, H2225, H9876, and H0876 since its April of 2023 transition to the new claim's vendor Cognizant. The plan stated as they analyzed Q3 and Q4 2024 claims in response to similar provider complaints, four distinct areas were identified as the cause for the claims issues: provider contract misconfiguration-providers were reimbursed inconsistent with contracted rates, inaccurate provider data management-causing claims associated with affected providers to pend failing to pay or deny, and payment inaccuracies, duplicate payments-paying claims more than once, and not applying Massachusetts Medicaid edits within the claims system. To remediate this issue CCA will conduct a full provider review to understand the scale of over and under payments which will include assessing all applicable edits, providing CMS a preliminary financial impact by March 29, 2024. CCA will implement all edits and provide data mapping and remediation by April 3-, 2024. All provider contract configurations will be corrected by May 31, 2024. The AM team has attempted to work with CCA to remediate member and provider claims payment CTM trends since the claims transition, the plan has stated these post transition issues were remediated but this overall identification of larger scale issues does align with what the team has seen in complaints.
Ad-Hoc CAP-letter.pdf
H3811 - SAMARITAN HEALTH PLANS, INC.
Samaritan Health Services, Inc. Tom Loach 2089956866 89933 26-FEB-2026 Health Benefit Accuracy & Accessibility Study TTY 2025 CAP Ad-Hoc CAP-letter.pdf
H7114 - VALIR PACE
Valir PACE, LLC. Dawna Williams 4056093688 89935 26-FEB-2026 Health Benefit PACE-specific Issues Organization is out of compliance with these PACE requirements because your organization failed to provide approved home care services to participants since January 2025. Ad-Hoc CAP-letter.pdf
H3814 - ATRIO HEALTH PLANS
H5995 - ATRIO HEALTH PLANS
H6743 - ATRIO HEALTH PLANS
H7006 - ATRIO HEALTH PLANS
ATRIO Health Plans Customer Service 8776728620 81530 18-FEB-2026 Health Benefit Payment to Providers ATRIO Health Plan (H3818, H5995 & H6743) Failure to process Par, Non-Par, and Direct Member Remittance (DMR) Part C Provider Claims Timely - On March 4, 2024, ATRIO reported a claims processing issue to its CMS Account Manager. On February 19, 2024, the ATRIO claims team determined that Allymar, ATRIO's contractor for claims processing, was not processing 95% of its non-contract provider, clean claims within 30 days. ATRIO cites the root cause as either a systems issue. Specifically, contracted providers were erroneously tagged as non-par and vice versa, claims did not get fully processed, claims contained incorrect benefit cost sharing, and erroneous claim denials. To date, the total impact reflects 6,443 claims, impacting 5,026 beneficiaries and 632 providers. ATRIO is working with Allymar to resolve these issues and comply with the claims payment provision. As of August 30, 2024, all unpaid non compliant non par clean claims have been paid according to the plan. (Rita Fryar, AM; Estavan Carter III, DD) Ad-Hoc CAP-letter.pdf
H3814 - ATRIO HEALTH PLANS
ATRIO Health Plans Customer Service 8776728620 89743 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 2 years Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H5995 - ATRIO HEALTH PLANS
ATRIO Health Plans Customer Service 8776728620 89746 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 2 years Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H6743 - ATRIO HEALTH PLANS
ATRIO Health Plans Customer Service 8776728620 89771 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H7006 - ATRIO HEALTH PLANS
ATRIO Health Plans Customer Service 8776728620 89774 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H3814 - ATRIO HEALTH PLANS
ATRIO Health Plans Customer Service 8776728620 89789 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H3810 - ALLCARE HEALTH PLAN, INC.
AllCare Health, Inc. Nicole LaFond 8884600185 89758 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H6874 - ASPIRUS HEALTH PLAN, INC.
Aspirus, Inc. Jennifer Pena 8559314851 89802 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H1748 - SONDER HEALTH PLANS, INC.
Avian Health Holdings, LLC Charles Merritt 4707652163 89753 * 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H1748 - SONDER HEALTH PLANS, INC.
Avian Health Holdings, LLC Charles Merritt 4707652163 89856 * 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for 2 years Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H2737 - HEALTH NEW ENGLAND, INC.
Baystate Health, Inc. Member Services 8774433314 89756 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
S5584 - BCBS OF MICHIGAN MUTUAL INSURANCE COMPANY
Blue Cross Blue Shield of Michigan Mutual Ins. Co. Johanna Judson 8663091719 89814 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H3170 - SAPPHIRE EDGE, INC.
Blue Cross Blue Shield of Nebraska Ashley Trice 4029827000 89783 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H1347 - PATRIUS HEALTH, INC.
BlueCross BlueShield of Alabama Jeff Corley 8005176425 89781 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
S1030 - BCBS OF ALABAMA & UTIC INSURANCE COMPANY
BlueCross BlueShield of Alabama Jeff Corley 8005176425 89813 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H3015 - SHARED HEALTH MISSISSIPPI, INC.
BlueCross BlueShield of Tennessee Customer Service 8772583002 89757 * 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H9946 - SHARED HEALTH MISSISSIPPI, INC.
BlueCross BlueShield of Tennessee Customer Service 8772583002 89810 * 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H2056 - AETNA BETTER HEALTH OF MICHIGAN INC.
CVS Health Corporation Aetna Customer Service 8006240756 89754 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H5309 - AETNA HEALTH OF CALIFORNIA INC.
CVS Health Corporation Aetna Customer Service 8006240756 89762 * 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H3928 - AETNA HEALTH INC. (LA)
CVS Health Corporation Aetna Customer Service 8335706670 89790 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H4711 - COVENTRY HEALTH CARE OF NEBRASKA, INC.
CVS Health Corporation Aetna Customer Service 8006240756 89795 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H4982 - AETNA BETTER HEALTH OF CALIFORNIA INC.
CVS Health Corporation Aetna Customer Service 8006240756 89796 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H5309 - AETNA HEALTH OF CALIFORNIA INC.
CVS Health Corporation Aetna Customer Service 8006240756 89797 * 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H8854 - CAREFIRST ADVANTAGE DSNP, INC.
CareFirst, Inc. Member Services 8552905744 89858 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for 2 years Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H5965 - WELLCARE HEALTH INSURANCE COMPANY OF WASHINGTON
Centene Corporation Website Inquiries 8888889355 89745 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 2 years Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H8553 - WELLCARE HEALTH INSURANCE OF THE SOUTHWEST, INC.
Centene Corporation Website Inquiries 8888889355 89749 * 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 2 years Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H1395 - NEBRASKA TOTAL CARE, INC.
Centene Corporation Provider Services 8662968731 89751 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H1664 - HOME STATE HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 89752 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H3975 - WELLCARE HEALTH INSURANCE COMPANY OF KENTUCKY, INC
Centene Corporation Website Inquiries 8888889355 89759 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H5398 - CENTENE VENTURE COMPANY KANSAS
Centene Corporation Provider Services 8662968731 89763 * 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H5599 - NEW YORK QUALITY HEALTHCARE CORPORATION
Centene Corporation Fidelis Member Services 8002471447 89765 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H6550 - SUNFLOWER STATE HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 89768 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H6713 - WELLCARE OF ILLINOIS, INC.
Centene Corporation Website Inquiries 8888889355 89770 * 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H6815 - HEALTH NET HEALTH PLAN OF OREGON, INC.
Centene Corporation Provider Services 8662968731 89772 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H7169 - BUCKEYE HEALTH PLAN COMMUNITY SOLUTIONS, INC.
Centene Corporation Provider Services 8662968731 89775 * 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H9387 - SUNFLOWER STATE HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 89778 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H5826 - COMMUNITY HEALTH PLAN OF WASHINGTON
Community Health Plan of Washington Customer Care 8009420247 89744 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 2 years Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H3777 - BLUE CROSS AND BLUE SHIELD OF NORTH CAROLINA
CuraCor Solutions Corp. Member Services 8882969790 89788 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H6832 - ALIGN SENIOR CARE MI, LLC
Curana Health Holdings, LLC Rocio Sindlinger 8558550489 89801 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H3407 - EL PASO FIRST HEALTH PLANS, INC.
El Paso County Hospital District Viridiana Garcia 9152987198 89787 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H1894 - WELLPOINT WASHINGTON, INC.
Elevance Health, Inc. Customer Service 8882307338 89742 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 2 years Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H0907 - WELLPOINT IOWA, INC.
Elevance Health, Inc. Customer Service 8882307338 89750 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H4704 - ANTHEM BLUE CROSS LIFE AND HEALTH INS COMPANY
Elevance Health, Inc. Customer Service 8882307338 89761 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H8552 - ANTHEM BLUE CROSS LIFE AND HEALTH INS COMPANY
Elevance Health, Inc. Customer Service 8882307338 89776 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H4161 - BLUE CROSS OF CALIFORNIA PARTNERSHIP PLAN, INC.
Elevance Health, Inc. Customer Service 8882307338 89791 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
S5966 - EMBLEMHEALTH PLAN, INC
EmblemHealth, Inc. Nicole Tirado 8773447364 89817 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H6379 - CLEAR SPRING HEALTH (CO), INC.
Group 1001 Tracie Wilcox-Lange 8476968503 89767 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H6672 - CLEAR SPRING HEALTH (GA), INC.
Group 1001 Tracie Wilcox-Lange 8476968503 89769 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H5454 - CLEAR SPRING HEALTH OF ILLINOIS, INC.
Group 1001 Tracie Wilcox-Lange 8476968503 89799 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H6672 - CLEAR SPRING HEALTH (GA), INC.
Group 1001 Tracie Wilcox-Lange 8476968503 89800 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H7389 - HealthSpring Life & Health Insurance Company, Inc.
Health Care Service Corporation Mike Soltis 6238063361 89748 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 2 years Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H3251 - HEALTH CARE SERVICE CORPORATION
Health Care Service Corporation Customer Service 8778956448 89786 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H8634 - HEALTH CARE SERVICE CORPORATION
Health Care Service Corporation Customer Service 8778956448 89805 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H9706 - HCSC INSURANCE SERVICES COMPANY
Health Care Service Corporation Customer Service 8778956448 89808 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
S5660 - MEDCO CONTAINMENT LIFE AND MEDCO CONTAINMENT NY
Health Care Service Corporation Express Scripts-Medicare 8665294917 89815 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
S5715 - MEDCO CONTAINMENT LIFE AND MEDCO CONTAINMENT NY
Health Care Service Corporation Customer Service 8778956448 89816 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
S5617 - MEDCO CONTAINMENT LIFE AND MEDCO CONTAINMENT NY
Health Care Service Corporation Corey Robinson 4239546977 89860 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for 2 years Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H2237 - INDEPENDENT CARE HEALTH PLAN
Humana Inc. Lisa Richter 8004486262 89755 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H0783 - HUMANA BENEFIT PLAN OF TEXAS, INC.
Humana Inc. Lisa Richter 8004486262 89780 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H2237 - INDEPENDENT CARE HEALTH PLAN
Humana Inc. Lisa Richter 8004486262 89782 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H8908 - HUMANA MEDICAL PLAN OF MICHIGAN, INC.
Humana Inc. Lisa Richter 8004486262 89806 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
R1532 - HUMANA INSURANCE COMPANY
Humana Inc. Lisa Richter 8004486262 89811 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
R7220 - HUMANA INSURANCE COMPANY
Humana Inc. Lisa Richter 8004486262 89812 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H5361 - AMERIHEALTH INSURANCE COMPANY OF NEW JERSEY
Independence Health Group, Inc. Customer Service 8006453965 89798 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H9986 - HPMP OF FLORIDA, INC.
Independent Living Systems, LLC Abby Riddle 8333227526 89779 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H4232 - AMERICAN HEALTH PLAN OF UT, INC.
Mitchell Family Office Kari Voigtmann 8555210627 89792 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H9909 - AMERICAN HEALTH PLAN OF MS, INC.
Mitchell Family Office Kari Voigtmann 8449170642 89809 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H5823 - MOLINA HEALTHCARE OF WASHINGTON, INC.
Molina Healthcare, Inc. Member Services 8006650898 89766 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H5433 - ORANGE COUNTY HEALTH AUTHORITY
Orange County Health Authority Customer Service 8774122734 89764 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H3204 - PRESBYTERIAN HEALTH PLAN
Presbyterian Healthcare Services PCSC Provider Care Unit 5059235757 89785 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H9042 - SOUTHEASTERN INDIANA HEALTH ORGANIZATION, INC.
SIHO Holding, Inc. Michelle Jones 8123787107 89807 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H9153 - WEST VIRGINIA SENIOR ADVANTAGE, INC.
SNP Holdings, LLC Laura Risher 8448546888 89777 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H3186 - SANFORD HEALTH PLAN OF MINNESOTA
Sanford Health Aleesa Jansick 6053287182 89784 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H4544 - PEOPLES HEALTH, INC.
UnitedHealth Group, Inc. UHC Customer Service 8773691907 89793 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
S5921 - UNITEDHEALTHCARE INS. CO. & UHC INS. CO. OF NY
UnitedHealth Group, Inc. UHC Customer Service 8664608854 89861 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for 2 years Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H7646 - UNIVERSITY OF MICHIGAN HEALTH MEDICARE
University of Michigan Health PHP CustomerService 8445293757 89804 * 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H9066 - VISITING NURSE ASSOCIATION OF CENTRAL NEW YORK
VISITING NURSE ASSOCIATION OF CENTRAL NEW YORK Amanda Frederick 8884774663 89859 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for 2 years Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H7330 - ZING HEALTH, INC.
Zing Health Consolidator, Inc Garfield Collins 8669464458 89747 * 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 2 years Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H4624 - ZING HEALTH OF MICHIGAN, INC.
Zing Health Consolidator, Inc Garfield Collins 8669464458 89760 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H6876 - ZING HEALTH OF MICHIGAN, INC.
Zing Health Consolidator, Inc Garfield Collins 8669464458 89773 12-FEB-2026 Health Benefit Star Ratings Contract earned less than three Stars for 1 year Part C Summary Ratings Ad-Hoc CAP-letter.pdf
H4624 - ZING HEALTH OF MICHIGAN, INC.
Zing Health Consolidator, Inc Garfield Collins 8669464458 89794 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H6876 - ZING HEALTH OF MICHIGAN, INC.
Zing Health Consolidator, Inc Garfield Collins 8669464458 89803 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H7330 - ZING HEALTH, INC.
Zing Health Consolidator, Inc Garfield Collins 8669464458 89857 * 12-FEB-2026 Drug Benefit Star Ratings Contract earned less than three Stars for 2 years Part D Summary Ratings Ad-Hoc CAP-letter.pdf
H5959 - BCBSM, Inc.
Aware Integrated, Inc. Patrick Cosgrove 6516623727 89731 11-FEB-2026 Drug Benefit Bid Submission Failure to Comply with CMS CY 2026 Bid Instructions Ad-Hoc CAP-letter.pdf
H2882 - PACE CENTRAL MICHIGAN, INC.
PACE Central Michigan, Inc. Lisa Minns 9899535800 89351 23-JAN-2026 Health Benefit PACE-specific Issues Failure to Meet Participant Needs Through Interdisciplinary Team Assessments and Provision of Specialty Services Ad-Hoc CAP-letter.pdf
H6067 - CAREFIRST ADVANTAGE, INC.
CareFirst, Inc. Member Services 8552905744 85665 * 25-FEB-2025 Health and Drug Benefit Reporting Requirements Failure to report accurate CY2022 MLR data. Ad-Hoc CAP-letter.pdf
H7379 - CAREFIRST ADVANTAGE PPO, INC.
CareFirst, Inc. Member Services 8552905744 85666 25-FEB-2025 Health and Drug Benefit Reporting Requirements Failure to report accurate CY2022 MLR data. Ad-Hoc CAP-letter.pdf
H8854 - CAREFIRST ADVANTAGE DSNP, INC.
CareFirst, Inc. Member Services 8552905744 85667 25-FEB-2025 Health and Drug Benefit Reporting Requirements Failure to report accurate CY2022 MLR data. Ad-Hoc CAP-letter.pdf
H1977 - UPPER PENINSULA HEALTH PLAN, LLC
DLP Marquette General Hospital, LLC Melanie Bicigo 9062257749 85587 * 25-FEB-2025 Health Benefit Accuracy & Accessibility Study 2024 TTY CAP Ad-Hoc CAP-letter.pdf
H3407 - EL PASO FIRST HEALTH PLANS, INC.
El Paso County Hospital District Viridiana Garcia 9152987198 85539 25-FEB-2025 Health Benefit Accuracy & Accessibility Study LEP 2024 CAP Ad-Hoc CAP-letter.pdf
H7220 - HealthKeepers, Inc.
Elevance Health, Inc. Customer Service 8882307338 85540 25-FEB-2025 Health and Drug Benefit Accuracy & Accessibility Study LEP 2024 CAP Ad-Hoc CAP-letter.pdf
H6988 - Anthem HP, LLC
Elevance Health, Inc. Yaritza Castillo 8442745227 85598 25-FEB-2025 Drug Benefit Accuracy & Accessibility Study 2024 TTY CAP Ad-Hoc CAP-letter.pdf
H2392 - KANSAS SUPERIOR SELECT, INC.
Kansas Superior Select Kari Voigtmann 8003997524 85595 25-FEB-2025 Health and Drug Benefit Accuracy & Accessibility Study 2024 TTY CAP Ad-Hoc CAP-letter.pdf
H3708 - OKLAHOMA SUPERIOR SELECT, INC.
Mitchell Family Office Kari Voigtmann 8665834649 85588 25-FEB-2025 Health Benefit Accuracy & Accessibility Study 2024 TTY CAP Ad-Hoc CAP-letter.pdf
H4232 - AMERICAN HEALTH PLAN OF UT, INC.
Mitchell Family Office Kari Voigtmann 8555210627 85590 25-FEB-2025 Health Benefit Accuracy & Accessibility Study 2024 TTY CAP Ad-Hoc CAP-letter.pdf
H4490 - AMERICAN HEALTH PLAN OF MISSOURI, INC.
Mitchell Family Office Kari Voigtmann 8442287934 85591 25-FEB-2025 Health Benefit Accuracy & Accessibility Study 2024 TTY CAP Ad-Hoc CAP-letter.pdf
H6891 - AMERICAN HEALTH PLAN OF TX, INC.
Mitchell Family Office Kari Voigtmann 8555210628 85592 25-FEB-2025 Health Benefit Accuracy & Accessibility Study 2024 TTY CAP Ad-Hoc CAP-letter.pdf
H7779 - AMERICAN HEALTH PLAN, INC.
Mitchell Family Office Kari Voigtmann 8443211763 85593 25-FEB-2025 Health Benefit Accuracy & Accessibility Study 2024 TTY CAP Ad-Hoc CAP-letter.pdf
H9909 - AMERICAN HEALTH PLAN OF MS, INC.
Mitchell Family Office Kari Voigtmann 8449170642 85594 25-FEB-2025 Health Benefit Accuracy & Accessibility Study 2024 TTY CAP Ad-Hoc CAP-letter.pdf
H6652 - AMERICAN HEALTH PLAN OF FL, INC.
Mitchell Family Office Kari Voigtmann 8555210626 85596 25-FEB-2025 Health and Drug Benefit Accuracy & Accessibility Study 2024 TTY CAP Ad-Hoc CAP-letter.pdf
H8093 - GEORGIA ASSURANCE, INC.
Mitchell Family Office Kari Voigtmann 8449170645 85597 25-FEB-2025 Health and Drug Benefit Accuracy & Accessibility Study 2024 TTY CAP Ad-Hoc CAP-letter.pdf
H3811 - SAMARITAN HEALTH PLANS, INC.
Samaritan Health Services, Inc. Tom Loach 2089956866 85589 25-FEB-2025 Health Benefit Accuracy & Accessibility Study 2024 TTY CAP Ad-Hoc CAP-letter.pdf
S2668 - MEMBERS HEALTH INSURANCE COMPANY
Tennessee Rural Health Improvement Association Tracy Ring 8339990135 85541 * 25-FEB-2025 Drug Benefit Accuracy & Accessibility Study LEP 2024 CAP Ad-Hoc CAP-letter.pdf
H2782 - WESTERN HEALTH ADVANTAGE
Western Health Advantage WHA Member Services 8885632250 85538 * 25-FEB-2025 Health Benefit Accuracy & Accessibility Study LEP 2024 CAP Ad-Hoc CAP-letter.pdf
H2782 - WESTERN HEALTH ADVANTAGE
Western Health Advantage WHA Member Services 8885632250 85599 * 25-FEB-2025 Health and Drug Benefit Accuracy & Accessibility Study 2024 TTY 2nd CAP Ad-Hoc CAP-letter.pdf
H3814 - ATRIO HEALTH PLANS
ATRIO Health Plans Customer Service 8776728620 85260 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5995 - ATRIO HEALTH PLANS
ATRIO Health Plans Customer Service 8776728620 85269 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5969 - ALOHACARE
AlohaCare AlohaCare Customer Service 8089736395 85268 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1748 - SONDER HEALTH PLANS, INC.
Avian Health Holdings, LLC Charles Merritt 4707652163 85279 * 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6851 - BOSTON MEDICAL CENTER HEALTH PLAN, INC.
BMC Health System, Inc. Sherri-Ann de Medeiros 8885660008 85270 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5587 - HEALTH CHOICE ARIZONA, INC.
Blue Cross Blue Shield of Arizona Member Services 8006568991 85263 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S5953 - BLUECROSS AND BLUESHIELD OF SOUTH CAROLINA
BlueCross BlueShield of South Carolina (BCBSSC) Provider Services 8003342583 85308 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4982 - AETNA BETTER HEALTH OF CALIFORNIA INC.
CVS Health Corporation Aetna Customer Service 8006240756 85274 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S5601 - SILVERSCRIPT INSURANCE COMPANY
CVS Health Corporation Kelly Devine 8662355660 85303 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4937 - CALIFORNIA PHYSICIANS' SERVICE
California Physicians' Service Member Services 8007764466 85262 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S5609 - ASURIS NORTHWEST HEALTH
Cambia Health Solutions, Inc. Catina Ciuro 5416181268 85304 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8854 - CAREFIRST ADVANTAGE DSNP, INC.
CareFirst, Inc. Member Services 8552905744 85297 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2162 - WELLCARE OF NEW HAMPSHIRE, INC.
Centene Corporation Website Inquiries 8888889355 85256 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2174 - TRILLIUM COMMUNITY HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 85257 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3561 - HEALTH NET COMMUNITY SOLUTIONS, INC.
Centene Corporation Provider Services 8662968731 85259 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5779 - MERIDIAN HEALTH PLAN OF ILLINOIS, INC.
Centene Corporation Website Inquiries 8888889355 85265 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5965 - WELLCARE HEALTH INSURANCE COMPANY OF WASHINGTON
Centene Corporation Website Inquiries 8888889355 85267 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0724 - BUCKEYE HEALTH PLAN COMMUNITY SOLUTIONS, Inc.
Centene Corporation Provider Services 8662968731 85273 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8553 - WELLCARE HEALTH INSURANCE OF THE SOUTHWEST, INC.
Centene Corporation Website Inquiries 8888889355 85277 * 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9900 - WELLCARE OF OKLAHOMA, INC.
Centene Corporation Website Inquiries 8888889355 85278 * 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2775 - AMERICAN PROGRESSIVE LIFE & HLTH INS COMPANY OF NY
Centene Corporation Website Inquiries 8888889355 85286 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2853 - CENTENE VENTURE COMPANY TENNESSEE
Centene Corporation Provider Services 8662968731 85287 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3561 - HEALTH NET COMMUNITY SOLUTIONS, INC.
Centene Corporation Provider Services 8662968731 85289 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7512 - CENTENE VENTURE COMPANY MICHIGAN
Centene Corporation Provider Services 8662968731 85294 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2117 - MERIDIAN HEALTH PLAN OF MICHIGAN, INC.
Centene Corporation Website Inquiries 8888889355 85342 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9900 - WELLCARE OF OKLAHOMA, INC.
Centene Corporation Website Inquiries 8888889355 85346 * 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0571 - CHINESE COMMUNITY HEALTH PLAN
Chinese Hospital Association Ketan G 6282283241 85251 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7607 - CLEVER CARE OF GOLDEN STATE, INC.
Clever Care Health Plan, Inc. Customer Service 8333888168 85296 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2034 - COMMUNITY CARE HEALTH PLAN, INC.
Community Care, Inc. Provider Hotline 8669372783 85282 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5826 - COMMUNITY HEALTH PLAN OF WASHINGTON
Community Health Plan of Washington Customer Care 8009420247 85266 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2185 - LIFEWORKS ADVANTAGE, LLC
Curana Health Holdings, LLC Rocio Sindlinger 8558550489 85284 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9888 - DEVOTED HEALTH INSURANCE COMPANY OF ALABAMA INC
Devoted Health, Inc. Shannon O'Kane 8003386833 85301 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8552 - ANTHEM BLUE CROSS LIFE AND HEALTH INS COMPANY
Elevance Health, Inc. Customer Service 8882307338 85240 17-JAN-2025 Drug Benefit Bid Submission Failure to Comply with CMS CY 2025 Bid Instructions Ad-Hoc CAP-letter.pdf
H1894 - WELLPOINT WASHINGTON, INC.
Elevance Health, Inc. Customer Service 8882307338 85255 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3536 - MATTHEW THORNTON HEALTH PLAN, INC.
Elevance Health, Inc. Customer Service 8882307338 85288 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9469 - WELLPOINT LIFE AND HEALTH INSURANCE COMPANY
Elevance Health, Inc. Customer Service 8882307338 85299 * 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S5960 - WELLPOINT LIFE AND HEALTH INSURANCE COMPANY
Elevance Health, Inc. Customer Service 8882307338 85309 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1302 - BLUE CROSS OF IDAHO HEALTH SERVICE, INC.
Gemstone Holdings, Inc. Customer Service 2083958200 85254 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S5904 - BLUE CROSS AND BLUE SHIELD OF FLORIDA, INC.
Guidewell Mutual Holding Corporation Medicare Mbr Svcs 8009266565 85306 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0034 - HAMASPIK, INC.
Hamaspik of Rockland County, Inc. David Friedman 8455030901 85250 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0034 - HAMASPIK, INC.
Hamaspik of Rockland County, Inc. David Friedman 8455030901 85341 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9826 - COMMUNITY HEALTH CHOICE TEXAS, INC.
Harris County Hospital District Michael Banda 7133145667 85345 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4801 - GHS INSURANCE COMPANY
Health Care Service Corporation Customer Service 8777748592 85343 * 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9678 - HEALTHFIRST INSURANCE COMPANY, INC.
Healthfirst, Inc. Provider Services 8888011660 85300 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3384 - Highmark Western and Northeastern New York Inc.
Highmark Health Customer Service 8773271395 85241 17-JAN-2025 Drug Benefit Bid Submission Failure to Comply with CMS CY 2025 Bid Instructions Ad-Hoc CAP-letter.pdf
H3916 - HIGHMARK SENIOR HEALTH COMPANY
Highmark Health Provider Service 8665886967 85242 17-JAN-2025 Drug Benefit Bid Submission Failure to Comply with CMS CY 2025 Bid Instructions Ad-Hoc CAP-letter.pdf
H5526 - Highmark Western and Northeastern New York Inc.
Highmark Health Customer Service 8773271395 85243 17-JAN-2025 Drug Benefit Bid Submission Failure to Comply with CMS CY 2025 Bid Instructions Ad-Hoc CAP-letter.pdf
H0885 - HEALTHIER NEW JERSEY INSURANCE COMPANY
Horizon Mutual Holdings, Inc Suze Mestres 9734665503 85244 17-JAN-2025 Drug Benefit Bid Submission Failure to Comply with CMS CY 2025 Bid Instructions Ad-Hoc CAP-letter.pdf
S5552 - HUMANA INSURANCE COMPANY OF NEW YORK
Humana Inc. Lisa Richter 8004486262 85302 * 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1994 - SELECTHEALTH, INC.
Intermountain Health Care, Inc. Clifton Schmidt 8014427249 85245 17-JAN-2025 Drug Benefit Bid Submission Failure to Comply with CMS CY 2025 Bid Instructions Ad-Hoc CAP-letter.pdf
H1230 - KAISER FOUNDATION HP, INC.
Kaiser Foundation Health Plan, Inc. Member Services 8004430815 85248 17-JAN-2025 Drug Benefit Bid Submission Failure to Comply with CMS CY 2025 Bid Instructions Ad-Hoc CAP-letter.pdf
H1224 - LOCAL INITIATIVE HEALTH AUTHORITY FOR LA COUNTY
Local Initiative Health Authority for LA County Provider Service Unit 8665222736 85253 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2722 - Primewell Health Services of Arkansas, Inc.
Louisiana Health Service & Indemnity Company Customer Service 8665087145 85258 * 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5580 - MERCY CARE
Mercy Care Shannon Richardson 6024535592 85291 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6891 - AMERICAN HEALTH PLAN OF TX, INC.
Mitchell Family Office Kari Voigtmann 8555210628 85344 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7559 - Molina Healthcare of Virginia, LLC
Molina Healthcare, Inc. Member Services 8006650898 85247 * 17-JAN-2025 Drug Benefit Bid Submission Failure to Comply with CMS CY 2025 Bid Instructions Ad-Hoc CAP-letter.pdf
H5649 - CENTRAL HEALTH PLAN OF CALIFORNIA, INC.
Molina Healthcare, Inc. Member Services 8006650898 85264 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7559 - Molina Healthcare of Virginia, LLC
Molina Healthcare, Inc. Member Services 8006650898 85276 * 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5649 - CENTRAL HEALTH PLAN OF CALIFORNIA, INC.
Molina Healthcare, Inc. Member Services 8006650898 85292 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7559 - Molina Healthcare of Virginia, LLC
Molina Healthcare, Inc. Member Services 8006650898 85295 * 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9047 - PROVIDENCE HEALTH ASSURANCE
Providence St Joseph Health Amy Ocheltree 5035746098 85246 17-JAN-2025 Drug Benefit Bid Submission Failure to Comply with CMS CY 2025 Bid Instructions Ad-Hoc CAP-letter.pdf
H4093 - PROVIDER PARTNERS HEALTH PLAN OF PENNSYLVANIA, INC
Rifkin Managed Care Holding, LLC Sue Radice 4109913213 85280 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4045 - SANTA CLARA COUNTY HEALTH AUTHORITY
SANTA CLARA COUNTY HEALTH AUTHORITY Customer Services 8777234795 85261 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0672 - HEALTHSPRING HEALTHCARE OF COLORADO, INC.
The Cigna Group Mike Soltis 6238063361 85252 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7389 - HealthSpring Life & Health Insurance Company, Inc.
The Cigna Group Mike Soltis 6238063361 85271 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9460 - HEALTHSPRING LIFE & HEALTH INSURANCE COMPANY, INC.
The Cigna Group Mike Soltis 6238063361 85272 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0672 - HEALTHSPRING HEALTHCARE OF COLORADO, INC.
The Cigna Group Mike Soltis 6238063361 85281 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2752 - BRAVO HEALTH PENNSYLVANIA, INC.
The Cigna Group Mike Soltis 6238063361 85285 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5410 - HEALTHSPRING OF FLORIDA, INC.
The Cigna Group Mike Soltis 6238063361 85290 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S5617 - MEDCO CONTAINMENT LIFE AND MEDCO CONTAINMENT NY
The Cigna Group Corey Robinson 4239546977 85305 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7389 - HealthSpring Life & Health Insurance Company, Inc.
The Cigna Group Mike Soltis 6238063361 85340 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S5921 - UNITEDHEALTHCARE INS. CO. & UHC INS. CO. OF NY
UnitedHealth Group, Inc. UHC Customer Service 8664608854 85307 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9066 - VISITING NURSE ASSOCIATION OF CENTRAL NEW YORK
VISITING NURSE ASSOCIATION OF CENTRAL NEW YORK Amanda Frederick 8884774663 85298 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2168 - VILLAGE SENIOR SERVICES CORPORATION
Village Care of New York, Inc. Provider Services 8557692500 85283 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7330 - ZING HEALTH, INC.
Zing Health Consolidator, Inc Garfield Collins 8669464458 85275 * 17-JAN-2025 Health Benefit Star Ratings Less than three Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7330 - ZING HEALTH, INC.
Zing Health Consolidator, Inc Garfield Collins 8669464458 85293 * 17-JAN-2025 Drug Benefit Star Ratings Less than three Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0876 - Commonwealth Care Alliance Rhode Island, LLC
H1426 - CCA HEALTH PLANS OF CALIFORNIA, INC.
H2225 - COMMONWEALTH CARE ALLIANCE, INC.
H9414 - Commonwealth Care Alliance Massachusetts, LLC.
H9861 - CCA HEALTH MICHIGAN, INC.
H9876 - Commonwealth Care Alliance Rhode Island, LLC
Commonwealth Care Alliance, Inc. Member Services 8334209332, 8559595855, 8663333530, 8664209332 80197 31-OCT-2024 Health and Drug Benefit Marketing Commonwealth Care Alliance (CCA) CY 2024 failure to adhere to marketing and communication materials guidelines:

On October 20, 2023 CCA notified their AM team that they had identified several inconsistencies in the benefit highlights sheets contained in the enrollment books. This led to a complete review of AEP materials including Summary of Benefits (SB) and Evidence of Coverage (EOC) for all contracts. Six out of seven CCA contracts H1426, H2225, H9414, H9861, H9876, and H0876 had errors in distributed CY 2024 materials. In total Benefit Highlight sheets had 51 errors. Sales/brokers were notified on October 20, 2023 to cease using the material and destroy the physical inventory and corrected the errors on November 17, 2023. SBs had 51 errors that were disclosed on October 24th and corrected on November 6 and 7th. EOCs had 48 errors that were disclosed in multiple revisions from November 9-24, 2023 followed by EOC errata submission on December 5th, 2023. The disclosures and accurate correction of the materials required multiple CMS AM inquiries and material denials leading to revised submissions in the HPMS marketing module. The organization has implemented a new marketing and communications review process which went into effect on October 20, 2023 when the plan discovered the inaccuracies.

Member Impact:
Prospective CY 2024-member enrollment for the affected contracts November 6, 2023 was 835 members. Potentially more prospective members were impacted by the EOC errors corrected by EOC errata mailed after December 5, 2023.
Ad-Hoc CAP-letter.pdf
H3925 - PENNSYLVANIA PACE, INC.
Pennsylvania PACE, Inc. Mark Irwin 8145356000 82052 29-MAY-2024 Health and Drug Benefit PACE-specific Issues Failure to Properly Administer and Document Medications Across All Care Settings. 82052_0_05292024144226497_H0819_H2992_H3925_H5902_Senior LIFE - CAP.pdf
H5902 - SENIOR LIFE ALTOONA, INC.
Senior LIFE Altoona, Inc. Mark Irwin 8145356000 82053 29-MAY-2024 Health and Drug Benefit PACE-specific Issues Failure to Properly Administer and Document Medications Across All Care Settings. 82053_0_05292024144319377_H0819_H2992_H3925_H5902_Senior LIFE - CAP.pdf
H0819 - SENIOR LIFE YORK, INC.
Senior LIFE York, Inc. Mark Irwin 8145356000 82050 29-MAY-2024 Health and Drug Benefit PACE-specific Issues Failure to Properly Administer and Document Medications Across All Care Settings. 82050_0_05292024143920659_H0819_H2992_H3925_H5902_Senior LIFE - CAP.pdf
H2992 - SENIORLIFE WASHINGTON, INC.
SeniorLife Washington, Inc. Mark Irwin 8145356000 82051 29-MAY-2024 Health and Drug Benefit PACE-specific Issues Failure to Properly Administer and Document Medications Across All Care Settings. 82051_0_05292024144041793_H0819_H2992_H3925_H5902_Senior LIFE - CAP.pdf
H2064 - GEISINGER COMMUNITY HEALTH SERVICES
Risant Health, Inc. Teena Kubasti 5703732107 80977 05-MAR-2024 Health and Drug Benefit PACE-specific Issues Failure to Provide Medically Necessary Covered Services 80977_0_03052024111352792_H2064 LIFE Geisinger - CAP.pdf
H8492 - DIGNITY CARE CORPORATION
Mitchell Family Office Kari Voigtmann 8662666010 80940 26-FEB-2024 Health and Drug Benefit Agent/Broker Compensation Failure to timely submit agent/broker compensation data 80940_0_02272024124501736_Dignity Care Corp_H8492 CAP ABC Failure to timely submit.pdf
H5945 - PROMINENCE HEALTHFIRST
Universal Health Services, Inc. Danielle Koltz 7757709302 80572 01-FEB-2024 Health and Drug Benefit Financial Concerns - Solvency, Reporting, Licensure, Other Failure to be Properly Licensed 80572_0_02012024075751290_H5945 CAP_2.1.24.pdf
H1426 - CCA HEALTH PLANS OF CALIFORNIA, INC.
Commonwealth Care Alliance, Inc. Member Services 8663333530 80431 * 18-JAN-2024 Drug Benefit Bid Submission Failure to Comply with CMS CY 2024 Bid Instructions Ad-Hoc CAP-letter.pdf
H1994 - SELECTHEALTH, INC.
Intermountain Health Care, Inc. Clifton Schmidt 8014427249 80434 18-JAN-2024 Drug Benefit Bid Submission Failure to Comply with CMS CY 2024 Bid Instructions Ad-Hoc CAP-letter.pdf
H4286 - LEON HEALTH, INC.
LMC Family Holdings, LLC Provider Service 1833373536 80430 18-JAN-2024 Drug Benefit Bid Submission Failure to Comply with CMS CY 2024 Bid Instructions Ad-Hoc CAP-letter.pdf
H3811 - SAMARITAN HEALTH PLANS, INC.
Samaritan Health Services, Inc. Tom Loach 2089956866 80432 18-JAN-2024 Drug Benefit Bid Submission Failure to Comply with CMS CY 2024 Bid Instructions Ad-Hoc CAP-letter.pdf
H5410 - HEALTHSPRING OF FLORIDA, INC.
The Cigna Group Mike Soltis 6238063361 80433 18-JAN-2024 Drug Benefit Bid Submission Failure to Comply with CMS CY 2024 Bid Instructions Ad-Hoc CAP-letter.pdf
S6506 - BLUE CROSS AND BLUE SHIELD ARIZONA, INC.
Blue Cross Blue Shield of Arizona Member Services 4809370409 80193 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9147 - BLUE CROSS AND BLUE SHIELD OF NORTH CAROLINA
Blue Cross and Blue Shield of North Carolina Member Services 8882969790 80022 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9147 - BLUE CROSS AND BLUE SHIELD OF NORTH CAROLINA
Blue Cross and Blue Shield of North Carolina Member Services 8882969790 80176 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3015 - SHARED HEALTH MISSISSIPPI, INC.
BlueCross BlueShield of Tennessee Customer Service 8772583002 80132 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0838 - UNIVERSAL CARE, INC.
Bright Health Group, Inc. Member Services 8006650898 80120 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S8067 - Avalon Insurance Company
CAPITAL BLUE CROSS Melissa Leedock 8666882242 80196 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0523 - AETNA HEALTH OF CALIFORNIA INC.
CVS Health Corporation Aetna Customer Service 8006240756 79972 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4982 - AETNA BETTER HEALTH OF CALIFORNIA INC.
CVS Health Corporation Aetna Customer Service 8006240756 79996 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6399 - AETNA BETTER HEALTH INC. (NJ)
CVS Health Corporation Hollie Tanzillo 6145727033 80005 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6067 - CAREFIRST ADVANTAGE, INC.
CareFirst, Inc. Member Services 8552905744 80003 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6067 - CAREFIRST ADVANTAGE, INC.
CareFirst, Inc. Member Services 8552905744 80151 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0074 - WELLCARE OF MISSISSIPPI, INC.
Centene Corporation Website Inquiries 8888889355 79967 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0088 - WELLCARE HEALTH INSURANCE OF NEW YORK, INC.
Centene Corporation Website Inquiries 8888889355 79968 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0111 - WELLCARE OF GEORGIA, INC.
Centene Corporation Website Inquiries 8888889355 79969 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0724 - BUCKEYE HEALTH PLAN COMMUNITY SOLUTIONS, Inc.
Centene Corporation Provider Services 8662968731 79974 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0969 - WELLCARE HEALTH INSURANCE COMPANY OF NEW HAMPSHIRE
Centene Corporation Website Inquiries 8888889355 79975 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1353 - WELLCARE OF WASHINGTON, INC.
Centene Corporation Website Inquiries 8888889355 79979 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1395 - NEBRASKA TOTAL CARE, INC.
Centene Corporation Provider Services 8662968731 79980 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1664 - HOME STATE HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 79981 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1848 - WELLCARE OF ALABAMA, INC.
Centene Corporation Website Inquiries 8888889355 79984 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2117 - MERIDIAN HEALTH PLAN OF MICHIGAN, INC.
Centene Corporation Website Inquiries 8888889355 79985 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2128 - CELTIC INSURANCE COMPANY
Centene Corporation Provider Services 8662968731 79986 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2853 - CENTENE VENTURE COMPANY TENNESSEE
Centene Corporation Provider Services 8662968731 79989 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3047 - WELLCARE HEALTH INSURANCE COMPANY OF LOUISIANA
Centene Corporation Website Inquiries 8888889355 79990 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4073 - WELLCARE HEALTH INSURANCE OF NORTH CAROLINA, INC.
Centene Corporation Website Inquiries 8888889355 79991 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4699 - WELLCARE HEALTH PLANS OF RHODE ISLAND, INC.
Centene Corporation Provider Services 8662968731 79994 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5439 - HEALTH NET LIFE INSURANCE COMPANY
Centene Corporation Provider Services 8662968731 79997 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5475 - MERIDIAN HEALTH PLAN OF MICHIGAN, INC.
Centene Corporation Website Inquiries 8888889355 79998 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6348 - COORDINATED CARE CORPORATION
Centene Corporation Provider Services 8662968731 80004 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6446 - SILVERSUMMIT HEALTHPLAN, INC.
Centene Corporation Provider Services 8662968731 80006 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6605 - WELLCARE HEALTH INSURANCE OF HAWAII, INC.
Centene Corporation Website Inquiries 8888889355 80007 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6678 - CENTENE VENTURE INSURANCE COMPANY TEXAS
Centene Corporation Provider Services 8662968731 80008 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6713 - WELLCARE OF ILLINOIS, INC.
Centene Corporation Website Inquiries 8888889355 80009 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6975 - WELLCARE OF ALABAMA, INC.
Centene Corporation Website Inquiries 8888889355 80010 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7169 - BUCKEYE HEALTH PLAN COMMUNITY SOLUTIONS, INC.
Centene Corporation Provider Services 8662968731 80011 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7323 - WELLCARE NATIONAL HEALTH INSURANCE COMPANY
Centene Corporation Website Inquiries 8888889355 80012 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7399 - CENTENE VENTURE COMPANY ILLINOIS
Centene Corporation Provider Services 8662968731 80013 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7512 - CENTENE VENTURE COMPANY MICHIGAN
Centene Corporation Provider Services 8662968731 80014 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7518 - WELLCARE OF MISSOURI HEALTH INSURANCE COMPANY, INC
Centene Corporation Website Inquiries 8888889355 80015 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8225 - CENTENE VENTURE COMPANY FLORIDA
Centene Corporation Provider Services 8662968731 80018 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8553 - WELLCARE HEALTH INSURANCE OF THE SOUTHWEST, INC.
Centene Corporation Website Inquiries 8888889355 80020 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8711 - WELLCARE HEALTH INSURANCE COMPANY OF NEW JERSEY
Centene Corporation Website Inquiries 8888889355 80021 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9357 - CENTENE VENTURE INSURANCE COMPANY TEXAS
Centene Corporation Provider Services 8662968731 80025 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9387 - SUNFLOWER STATE HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 80026 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9428 - WELLCARE HEALTH INSURANCE OF TENNESSEE, INC.
Centene Corporation Website Inquiries 8888889355 80027 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9761 - WELLCARE HEALTH PLANS OF MASSACHUSETTS, INC.
Centene Corporation Website Inquiries 8888889355 80028 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9811 - MAGNOLIA HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 80029 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9900 - WELLCARE OF OKLAHOMA, INC.
Centene Corporation Website Inquiries 8888889355 80030 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9976 - WESTERN SKY COMMUNITY CARE, INC.
Centene Corporation Provider Services 8662968731 80031 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0074 - WELLCARE OF MISSISSIPPI, INC.
Centene Corporation Website Inquiries 8888889355 80116 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0088 - WELLCARE HEALTH INSURANCE OF NEW YORK, INC.
Centene Corporation Website Inquiries 8888889355 80117 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0724 - BUCKEYE HEALTH PLAN COMMUNITY SOLUTIONS, Inc.
Centene Corporation Provider Services 8662968731 80119 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0908 - BUCKEYE COMMUNITY HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 80121 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1215 - NEBRASKA TOTAL CARE, INC.
Centene Corporation Provider Services 8662968731 80122 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1353 - WELLCARE OF WASHINGTON, INC.
Centene Corporation Website Inquiries 8888889355 80123 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1848 - WELLCARE OF ALABAMA, INC.
Centene Corporation Website Inquiries 8888889355 80126 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2117 - MERIDIAN HEALTH PLAN OF MICHIGAN, INC.
Centene Corporation Website Inquiries 8888889355 80127 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2128 - CELTIC INSURANCE COMPANY
Centene Corporation Provider Services 8662968731 80128 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4073 - WELLCARE HEALTH INSURANCE OF NORTH CAROLINA, INC.
Centene Corporation Website Inquiries 8888889355 80139 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4343 - CENTENE VENTURE COMPANY ALABAMA HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 80142 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4699 - WELLCARE HEALTH PLANS OF RHODE ISLAND, INC.
Centene Corporation Provider Services 8662968731 80146 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5965 - WELLCARE HEALTH INSURANCE COMPANY OF WASHINGTON
Centene Corporation Website Inquiries 8888889355 80150 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6193 - WELLCARE HEALTH PLANS OF MASSACHUSETTS, INC.
Centene Corporation Website Inquiries 8888889355 80152 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6348 - COORDINATED CARE CORPORATION
Centene Corporation Provider Services 8662968731 80153 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6975 - WELLCARE OF ALABAMA, INC.
Centene Corporation Website Inquiries 8888889355 80158 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7169 - BUCKEYE HEALTH PLAN COMMUNITY SOLUTIONS, INC.
Centene Corporation Provider Services 8662968731 80161 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8225 - CENTENE VENTURE COMPANY FLORIDA
Centene Corporation Provider Services 8662968731 80171 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9387 - SUNFLOWER STATE HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 80177 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9428 - WELLCARE HEALTH INSURANCE OF TENNESSEE, INC.
Centene Corporation Website Inquiries 8888889355 80179 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9761 - WELLCARE HEALTH PLANS OF MASSACHUSETTS, INC.
Centene Corporation Website Inquiries 8888889355 80181 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9900 - WELLCARE OF OKLAHOMA, INC.
Centene Corporation Website Inquiries 8888889355 80185 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9976 - WESTERN SKY COMMUNITY CARE, INC.
Centene Corporation Provider Services 8662968731 80187 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8010 - CLOVER HMO OF NEW JERSEY INC.
Clover Health Holdings, Inc. Wendy Clapper 5512252014 80168 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8492 - DIGNITY CARE CORPORATION
CommCare Corporation Kari Voigtmann 8662666010 80173 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9414 - Commonwealth Care Alliance Massachusetts, LLC.
Commonwealth Care Alliance, Inc. Member Services 8664209332 80178 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9861 - CCA HEALTH MICHIGAN, INC.
Commonwealth Care Alliance, Inc. Member Services 8559595855 80184 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0544 - BLUE CROSS OF CALIFORNIA
Elevance Health, Inc. Customer Service 8882307338 79973 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1732 - ANTHEM HP, LLC
Elevance Health, Inc. Customer Service 8882307338 79982 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8552 - ANTHEM BLUE CROSS LIFE AND HEALTH INS COMPANY
Elevance Health, Inc. Customer Service 8882307338 80019 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8552 - ANTHEM BLUE CROSS LIFE AND HEALTH INS COMPANY
Elevance Health, Inc. Customer Service 8882307338 80175 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3467 - PROCARE ADVANTAGE, LLC
First Sacramento Capital Funding LLC Rocio Sidlinger 8558550489 80135 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3071 - CLEAR SPRING HEALTH COMMUNITY CARE, INC.
Group 1001 Tracie Wilcox-Lange 8476968503 80133 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6379 - CLEAR SPRING HEALTH (CO), INC.
Group 1001 Tracie Wilcox-Lange 8476968503 80155 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8293 - CLEAR SPRING HEALTH (VA), INC.
Group 1001 Elizabeth Cuevas 7542085880 80172 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0034 - HAMASPIK, INC.
Hamaspik of Rockland County, Inc. David Friedman 8455030901 80115 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9826 - COMMUNITY HEALTH CHOICE TEXAS, INC.
Harris County Hospital District Michael Banda 7133145667 80183 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4801 - GHS INSURANCE COMPANY
Health Care Service Corporation Customer Service 8777748592 80148 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
R4845 - HUMANA INSURANCE COMPANY
Humana Inc. Lisa Richter 8004486262 80188 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S2874 - HUMANA INSURANCE OF PUERTO RICO, INC.
Humana Inc. Lisa Richter 8004486262 80190 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6351 - LIBERTY ADVANTAGE, LLC
Liberty Healthcare Insurance David ORourke 8448546884 80154 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9306 - ALTERWOOD ADVANTAGE, INC.
LifeBridge Health, Inc. James Davis 4438849082 80023 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7557 - LONGEVITY HEALTH PLAN OF MICHIGAN, INC.
Longevity Health Founders, LLC Beth Socoski 8883133609 80164 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7163 - Primewell Health Services of Mississippi Inc.
Louisiana Health Service & Indemnity Company Customer Service 8665087145 80160 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4490 - AMERICAN HEALTH PLAN OF MISSOURI, INC.
Mitchell Family Office Kari Voigtmann 8442287934 80143 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6891 - AMERICAN HEALTH PLAN OF TX, INC.
Mitchell Family Office Kari Voigtmann 8555210628 80157 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5810 - MOLINA HEALTHCARE OF CALIFORNIA
Molina Healthcare, Inc. Member Services 8006650898 80000 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7559 - Molina Healthcare of Virginia, LLC
Molina Healthcare, Inc. Member Services 8006650898 80016 * 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2879 - MOLINA HEALTHCARE OF WISCONSIN, INC.
Molina Healthcare, Inc. Member Services 8006650898 80131 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5926 - MOLINA HEALTHCARE OF MICHIGAN, INC.
Molina Healthcare, Inc. Member Services 8006650898 80149 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7678 - MOLINA HEALTHCARE OF TEXAS, INC.
Molina Healthcare, Inc. Member Services 8006650898 80166 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8176 - MOLINA HEALTHCARE OF SOUTH CAROLINA,INC
Molina Healthcare, Inc. Member Services 8006650898 80170 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9955 - MOLINA HEALTHCARE OF OHIO, INC.
Molina Healthcare, Inc. Member Services 8006650898 80186 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S7126 - OMAHA HEALTH INSURANCE COMPANY
Mutual of Omaha Insurance Company Customer Service 8558646797 80194 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3206 - PRESBYTERIAN INSURANCE COMPANY, INC.
Presbyterian Healthcare Services PCSC Provider Care Unit 5059235757 80134 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8067 - PROVIDER PARTNERS HEALTH PLAN, INC.
Rifkin Managed Care Holding, LLC Sue Radice 4109913213 80169 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0978 - SCAN HEALTH PLAN NEVADA, INC.
SCAN Group Kim McBeath 8777787226 79976 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1822 - SCAN DESERT HEALTH PLAN, INC.
SCAN Group Kim McBeath 8777787226 79983 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S2668 - MEMBERS HEALTH INSURANCE COMPANY
Tennessee Rural Health Improvement Association Tracy Ring 8339990135 80189 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7389 - HealthSpring Life & Health Insurance Company, Inc.
The Cigna Group Mike Soltis 6238063361 80162 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4676 - TROY HEALTH, INC.
Troy Holdings, Inc. Customer Service 8884948769 79993 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4676 - TROY HEALTH, INC.
Troy Holdings, Inc. Customer Service 8884948769 80145 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
R3175 - UNITEDHEALTHCARE INSURANCE COMPANY
UnitedHealth Group, Inc. UHC Customer Service 8004578506 80032 28-DEC-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4094 - UNITEDHEALTHCARE OF WISCONSIN, INC.
UnitedHealth Group, Inc. UHC Customer Service 8448559776 80140 * 28-DEC-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2694 - ETERNALHEALTH, INC.
Eternal Health of Delaware, Inc. Provider Services 8006809255 79523 27-NOV-2023 Health Benefit Provider Directory Inaccurate Provider Directory Ad-Hoc CAP-letter.pdf
H3071 - CLEAR SPRING HEALTH COMMUNITY CARE, INC.
Group 1001 Tracie Wilcox-Lange 8476968503 79528 27-NOV-2023 Health Benefit Provider Directory Inaccurate Provider Directory Ad-Hoc CAP-letter.pdf
H2960 - HOMETOWN HEALTH PLAN, INC.
Renown Health CJ Bawden 7759823218 79526 27-NOV-2023 Health Benefit Provider Directory Inaccurate Provider Directory Ad-Hoc CAP-letter.pdf
H9042 - SOUTHEASTERN INDIANA HEALTH ORGANIZATION, INC.
SIHO Holding, Inc. Michelle Jones 8123787107 79527 27-NOV-2023 Health Benefit Provider Directory Inaccurate Provider Directory Ad-Hoc CAP-letter.pdf
H4863 - TRH HEALTH INSURANCE COMPANY
Tennessee Rural Health Improvement Association Tracy Ring 8339990135 79525 * 27-NOV-2023 Health Benefit Provider Directory Inaccurate Provider Directory Ad-Hoc CAP-letter.pdf
H2459 - UCARE MINNESOTA
UCare Minnesota Jennifer Pena 8559314851 79524 * 27-NOV-2023 Health Benefit Provider Directory Inaccurate Provider Directory Ad-Hoc CAP-letter.pdf
H1189 - CHRISTUS HEALTH PLAN
CHRISTUS Health Ronda Hefton 8442823026 79302 25-OCT-2023 Health and Drug Benefit Accuracy & Accessibility Study ACC CAP 2023 Ad-Hoc CAP-letter.pdf
S6946 - CLEAR SPRING HEALTH INSURANCE COMPANY
Group 1001 Elizabeth Cuevas 7542085880 79127 * 25-OCT-2023 Drug Benefit Accuracy & Accessibility Study LEP CAP 2023 Ad-Hoc CAP-letter.pdf
H8961 - OSCAR MANAGED CARE OF SOUTH FLORIDA, INC
Oscar Health, Inc. Brisa Dominguez 6233992229 79298 * 25-OCT-2023 Drug Benefit Accuracy & Accessibility Study TTY CAP 2023 Ad-Hoc CAP-letter.pdf
S7694 - ELIXIR INSURANCE COMPANY
Rite Aid Corporation Dan O'Donnell 9167599401 79124 * 25-OCT-2023 Drug Benefit Accuracy & Accessibility Study LEP CAP 2023 Ad-Hoc CAP-letter.pdf
H4676 - TROY HEALTH, INC.
Troy Holdings, Inc. Customer Service 8884948769 79303 25-OCT-2023 Drug Benefit Accuracy & Accessibility Study ACC CAP 2023 Ad-Hoc CAP-letter.pdf
H9455 - HEALTH CHOICE UTAH, INC.
University of Utah Ben Tonga 8012130161 79126 * 25-OCT-2023 Health Benefit Accuracy & Accessibility Study LEP CAP 2023 Ad-Hoc CAP-letter.pdf
H2782 - WESTERN HEALTH ADVANTAGE
Western Health Advantage WHA Member Services 8885632250 79297 * 25-OCT-2023 Health and Drug Benefit Accuracy & Accessibility Study TTY CAP 2023 Ad-Hoc CAP-letter.pdf
H4227 - VISTA HEALTH PLAN, INC.
Independence Health Group, Inc. Provider Services 8005216007 78387 10-OCT-2023 Health and Drug Benefit Reporting Requirements Failure to report accurate CY 2019 MLR and CY 2020 MLR data. Ad-Hoc CAP-letter.pdf
H4853 - BRIGHT HEALTH COMPANY OF ARIZONA
Bright Health Group, Inc. Bright Health 8442024463 77830 * 14-JUL-2023 Health Benefit Provider Directory Failure to maintain accurate online provider directory Ad-Hoc CAP-letter.pdf
H6988 - Anthem HP, LLC
Centers Plan for Healthy Living, LLC Yaritza Castillo 8442745227 77828 14-JUL-2023 Health Benefit Provider Directory Failure to maintain accurate online provider directory Ad-Hoc CAP-letter.pdf
H9861 - CCA HEALTH MICHIGAN, INC.
Commonwealth Care Alliance, Inc. Member Services 8559595855 77831 * 14-JUL-2023 Health Benefit Provider Directory Failure to maintain accurate online provider directory Ad-Hoc CAP-letter.pdf
H3777 - BLUE CROSS AND BLUE SHIELD OF NORTH CAROLINA
EXPERIENCE HEALTH, INC. Member Services 8882969790 77824 14-JUL-2023 Health Benefit Provider Directory Failure to maintain accurate online provider directory Ad-Hoc CAP-letter.pdf
H9306 - ALTERWOOD ADVANTAGE, INC.
LifeBridge Health, Inc. James Davis 4438849082 77826 14-JUL-2023 Health Benefit Provider Directory Failure to maintain accurate online provider directory Ad-Hoc CAP-letter.pdf
H2678 - MoreCare, Inc.
MHNU Corporation Camille Trunkett 3129692073 77825 * 14-JUL-2023 Health Benefit Provider Directory Failure to maintain accurate online provider directory Ad-Hoc CAP-letter.pdf
H3186 - SANFORD HEALTH PLAN OF MINNESOTA
Sanford Health Aleesa Jansick 6053287182 77829 14-JUL-2023 Health Benefit Provider Directory Failure to maintain accurate online provider directory Ad-Hoc CAP-letter.pdf
H7646 - UNIVERSITY OF MICHIGAN HEALTH MEDICARE
University of Michigan Health PHP CustomerService 8445293757 77827 * 14-JUL-2023 Health Benefit Provider Directory Failure to maintain accurate online provider directory Ad-Hoc CAP-letter.pdf
H0628 - AETNA HEALTH OF OHIO INC.
CVS Health Corporation Aetna Customer Service 8006240756 76930 20-JUN-2023 Health and Drug Benefit Reporting Requirements Failure to report accurate CY2020 MLR data. Ad-Hoc CAP-letter.pdf
H1610 - COVENTRY HEALTH CARE OF VIRGINIA, INC.
CVS Health Corporation Hollie Tanzillo 6145727033 76931 20-JUN-2023 Health and Drug Benefit Reporting Requirements Failure to report accurate CY2020 MLR data. Ad-Hoc CAP-letter.pdf
H3192 - AETNA HEALTH OF MICHIGAN INC.
CVS Health Corporation Aetna Customer Service 8006240756 76933 20-JUN-2023 Health and Drug Benefit Reporting Requirements Failure to report accurate CY2020 MLR data. Ad-Hoc CAP-letter.pdf
H4835 - AETNA BETTER HEALTH OF OKLAHOMA INC.
CVS Health Corporation Aetna Customer Service 8006240756 76934 20-JUN-2023 Health and Drug Benefit Reporting Requirements Failure to report accurate CY2020 MLR data. Ad-Hoc CAP-letter.pdf
H5325 - COVENTRY HEALTH CARE OF KANSAS, INC.
CVS Health Corporation Aetna Customer Service 8335706670 76935 20-JUN-2023 Health and Drug Benefit Reporting Requirements Failure to report accurate CY2020 MLR data. Ad-Hoc CAP-letter.pdf
H7149 - AETNA HEALTH INC. (PA)
CVS Health Corporation Aetna Customer Service 8335706670 76936 20-JUN-2023 Health and Drug Benefit Reporting Requirements Failure to report accurate CY2020 MLR data. Ad-Hoc CAP-letter.pdf
H7301 - COVENTRY HEALTH CARE OF ILLINOIS, INC.
CVS Health Corporation Aetna Customer Service 8335706670 76937 20-JUN-2023 Health and Drug Benefit Reporting Requirements Failure to report accurate CY2020 MLR data. Ad-Hoc CAP-letter.pdf
H8649 - AETNA HEALTH OF UTAH INC.
CVS Health Corporation Aetna Customer Service 8335706670 76938 20-JUN-2023 Health and Drug Benefit Reporting Requirements Failure to report accurate CY2020 MLR data. Ad-Hoc CAP-letter.pdf
H2829 - INNOVATION HEALTH PLAN, INC.
Innovation Health Holdings, LLC Aetna Customer Service 8006240756 76932 * 20-JUN-2023 Health and Drug Benefit Reporting Requirements Failure to report accurate CY2020 MLR data. Ad-Hoc CAP-letter.pdf
H4739 - SELECT HEALTH OF SOUTH CAROLINA, INC.
Independence Health Group, Inc. Provider Services 8005216007 75790 30-MAR-2023 Health Benefit Timeliness Study CCM SI CAP TIMELINESS (Q4 2022) Ad-Hoc CAP-letter.pdf
H2782 - WESTERN HEALTH ADVANTAGE
Western Health Advantage WHA Member Services 8885632250 75791 * 30-MAR-2023 Health and Drug Benefit Timeliness Study CCM SI CAP TIMELINESS (Q4 2022) Ad-Hoc CAP-letter.pdf
H5969 - ALOHACARE
AlohaCare AlohaCare Customer Service 8089736395 75208 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S6506 - BLUE CROSS AND BLUE SHIELD ARIZONA, INC.
Blue Cross Blue Shield of Arizona Member Services 4809370409 75237 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S5953 - BLUECROSS AND BLUESHIELD OF SOUTH CAROLINA
BlueCross BlueShield of South Carolina (BCBSSC) Provider Services 8003342583 75236 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4982 - AETNA BETTER HEALTH OF CALIFORNIA INC.
CVS Health Corporation Aetna Customer Service 8006240756 75197 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5302 - AETNA HEALTH INC. (GA)
CVS Health Corporation Aetna Customer Service 8006240756 75201 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6399 - AETNA BETTER HEALTH INC. (NJ)
CVS Health Corporation Hollie Tanzillo 6145727033 75210 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6067 - CAREFIRST ADVANTAGE, INC.
CareFirst, Inc. Member Services 8552905744 75209 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8854 - CAREFIRST ADVANTAGE DSNP, INC.
CareFirst, Inc. Member Services 8552905744 75226 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3499 - COORDINATED CARE CORPORATION
Centene Corporation Provider Services 8662968731 75191 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3975 - WELLCARE HEALTH INSURANCE COMPANY OF KENTUCKY, INC
Centene Corporation Website Inquiries 8888889355 75192 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4343 - CENTENE VENTURE COMPANY ALABAMA HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 75193 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4847 - WELLCARE OF SOUTH CAROLINA, INC.
Centene Corporation Website Inquiries 8888889355 75195 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5087 - WELLCARE OF CALIFORNIA, INC.
Centene Corporation Website Inquiries 8888889355 75198 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5117 - LOUISIANA HEALTHCARE CONNECTIONS, INC.
Centene Corporation Provider Services 8662968731 75199 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5199 - WELLCARE HEALTH INSURANCE OF ARIZONA, INC.
Centene Corporation Website Inquiries 8888889355 75200 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5398 - CENTENE VENTURE COMPANY KANSAS
Centene Corporation Provider Services 8662968731 75202 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5430 - ONE CARE BY CARE1ST HEALTH PLAN OF ARIZONA, INC.
Centene Corporation Provider Services 8662968731 75203 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5475 - MERIDIAN HEALTH PLAN OF MICHIGAN, INC.
Centene Corporation Website Inquiries 8888889355 75204 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5779 - MERIDIAN HEALTH PLAN OF ILLINOIS, INC.
Centene Corporation Website Inquiries 8888889355 75207 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6446 - SILVERSUMMIT HEALTHPLAN, INC.
Centene Corporation Provider Services 8662968731 75211 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6713 - WELLCARE OF ILLINOIS, INC.
Centene Corporation Website Inquiries 8888889355 75213 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6975 - WELLCARE OF ALABAMA, INC.
Centene Corporation Website Inquiries 8888889355 75214 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7175 - WELLCARE HEALTH INSURANCE OF NORTH CAROLINA, INC.
Centene Corporation Website Inquiries 8888889355 75216 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7323 - WELLCARE NATIONAL HEALTH INSURANCE COMPANY
Centene Corporation Website Inquiries 8888889355 75217 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7326 - WELLCARE OF SOUTH CAROLINA, INC.
Centene Corporation Website Inquiries 8888889355 75218 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7518 - WELLCARE OF MISSOURI HEALTH INSURANCE COMPANY, INC
Centene Corporation Website Inquiries 8888889355 75220 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8553 - WELLCARE HEALTH INSURANCE OF THE SOUTHWEST, INC.
Centene Corporation Website Inquiries 8888889355 75224 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8711 - WELLCARE HEALTH INSURANCE COMPANY OF NEW JERSEY
Centene Corporation Website Inquiries 8888889355 75225 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9335 - WELLCARE HEALTH PLANS OF MISSOURI, INC.
Centene Corporation Website Inquiries 8888889355 75230 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9428 - WELLCARE HEALTH INSURANCE OF TENNESSEE, INC.
Centene Corporation Website Inquiries 8888889355 75231 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9861 - CCA HEALTH MICHIGAN, INC.
Commonwealth Care Alliance, Inc. Member Services 8559595855 75232 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4346 - HMO COLORADO, INC.
Elevance Health, Inc. Customer Service 8882307338 75194 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4909 - ANTHEM INSURANCE COMPANIES, INC.
Elevance Health, Inc. Customer Service 8882307338 75196 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5746 - WELLPOINT INSURANCE COMPANY
Elevance Health, Inc. Customer Service 8882307338 75206 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8343 - WELLPOINT INSURANCE COMPANY
Elevance Health, Inc. Customer Service 8882307338 75222 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8552 - ANTHEM BLUE CROSS LIFE AND HEALTH INS COMPANY
Elevance Health, Inc. Customer Service 8882307338 75223 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S3375 - EMPIRE HEALTHCHOICE ASSURANCE, INC.
Elevance Health, Inc. Customer Service 8882307338 75234 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S8182 - WELLPOINT INSURANCE COMPANY
Elevance Health, Inc. Customer Service 8882307338 75241 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S6946 - CLEAR SPRING HEALTH INSURANCE COMPANY
Group 1001 Elizabeth Cuevas 7542085880 75238 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S5904 - BLUE CROSS AND BLUE SHIELD OF FLORIDA, INC.
Guidewell Mutual Holding Corporation Medicare Mbr Svcs 8009266565 75235 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8908 - HUMANA MEDICAL PLAN OF MICHIGAN, INC.
Humana Inc. Lisa Richter 8004486262 75227 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S2874 - HUMANA INSURANCE OF PUERTO RICO, INC.
Humana Inc. Lisa Richter 8004486262 75233 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5496 - IMPERIAL HEALTH PLAN OF CALIFORNIA, INC.
Imperial Health Plan of California Erica Ruiz 8007087903 75205 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7163 - Primewell Health Services of Mississippi Inc.
Louisiana Health Service & Indemnity Company Customer Service 8665087145 75215 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8130 - MOLINA HEALTHCARE OF FLORIDA, INC.
Molina Healthcare, Inc. Member Services 8006650898 75221 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9082 - MOLINA HEALTHCARE OF NEW MEXICO, INC.
Molina Healthcare, Inc. Member Services 8006650898 75229 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S7126 - OMAHA HEALTH INSURANCE COMPANY
Mutual of Omaha Insurance Company Customer Service 8558646797 75239 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8961 - OSCAR MANAGED CARE OF SOUTH FLORIDA, INC
Oscar Health, Inc. Brisa Dominguez 6233992229 75228 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S7694 - ELIXIR INSURANCE COMPANY
Rite Aid Corporation Dan O'Donnell 9167599401 75240 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6526 - UNITEDHEALTHCARE OF NEW MEXICO, INC.
UnitedHealth Group, Inc. UHC Customer Service 8665798774 75212 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7330 - ZING HEALTH, INC.
Zing Health Consolidator, Inc Garfield Collins 8669464458 75219 * 24-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0838 - UNIVERSAL CARE, INC.
Bright Health Group, Inc. Member Services 8006650898 75170 * 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3281 - BRIGHT HEALTH INSURANCE COMPANY OF FLORIDA
Bright Health Group, Inc. Bright Health 8442024463 75190 * 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2056 - AETNA BETTER HEALTH OF MICHIGAN INC.
CVS Health Corporation Aetna Customer Service 8006240756 75181 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0111 - WELLCARE OF GEORGIA, INC.
Centene Corporation Website Inquiries 8888889355 75119 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0351 - HEALTH NET OF ARIZONA, INC.
Centene Corporation Provider Services 8662968731 75120 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0969 - WELLCARE HEALTH INSURANCE COMPANY OF NEW HAMPSHIRE
Centene Corporation Website Inquiries 8888889355 75122 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1112 - WELLCARE OF GEORGIA, INC.
Centene Corporation Website Inquiries 8888889355 75123 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1353 - WELLCARE OF WASHINGTON, INC.
Centene Corporation Website Inquiries 8888889355 75124 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1416 - HARMONY HEALTH PLAN, INC.
Centene Corporation Website Inquiries 8888889355 75126 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1664 - HOME STATE HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 75127 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1914 - WELLCARE HEALTH INSURANCE OF CONNECTICUT, INC.
Centene Corporation Website Inquiries 8888889355 75130 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2134 - WESTERN SKY COMMUNITY CARE, INC.
Centene Corporation Provider Services 8662968731 75132 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2775 - AMERICAN PROGRESSIVE LIFE & HLTH INS COMPANY OF NY
Centene Corporation Website Inquiries 8888889355 75133 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2915 - PENNSYLVANIA HEALTH & WELLNESS, INC.
Centene Corporation Provider Services 8662968731 75134 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3047 - WELLCARE HEALTH INSURANCE COMPANY OF LOUISIANA
Centene Corporation Website Inquiries 8888889355 75135 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3975 - WELLCARE HEALTH INSURANCE COMPANY OF KENTUCKY, INC
Centene Corporation Website Inquiries 8888889355 75138 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5117 - LOUISIANA HEALTHCARE CONNECTIONS, INC.
Centene Corporation Provider Services 8662968731 75142 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5190 - SUNSHINE STATE HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 75143 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5199 - WELLCARE HEALTH INSURANCE OF ARIZONA, INC.
Centene Corporation Website Inquiries 8888889355 75144 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5475 - MERIDIAN HEALTH PLAN OF MICHIGAN, INC.
Centene Corporation Website Inquiries 8888889355 75146 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6446 - SILVERSUMMIT HEALTHPLAN, INC.
Centene Corporation Provider Services 8662968731 75150 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6594 - WELLCARE HEALTH PLANS OF VERMONT, INC.
Centene Corporation Website Inquiries 8888889355 75152 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6713 - WELLCARE OF ILLINOIS, INC.
Centene Corporation Website Inquiries 8888889355 75153 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7175 - WELLCARE HEALTH INSURANCE OF NORTH CAROLINA, INC.
Centene Corporation Website Inquiries 8888889355 75154 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7323 - WELLCARE NATIONAL HEALTH INSURANCE COMPANY
Centene Corporation Website Inquiries 8888889355 75155 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H8711 - WELLCARE HEALTH INSURANCE COMPANY OF NEW JERSEY
Centene Corporation Website Inquiries 8888889355 75157 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0074 - WELLCARE OF MISSISSIPPI, INC.
Centene Corporation Website Inquiries 8888889355 75159 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0088 - WELLCARE HEALTH INSURANCE OF NEW YORK, INC.
Centene Corporation Website Inquiries 8888889355 75160 * 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0111 - WELLCARE OF GEORGIA, INC.
Centene Corporation Website Inquiries 8888889355 75161 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0174 - WELLCARE OF TEXAS, INC.
Centene Corporation Website Inquiries 8888889355 75162 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0270 - WELLCARE HEALTH INSURANCE COMPANY OF AMERICA
Centene Corporation Website Inquiries 8888889355 75163 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0482 - CENTENE VENTURE COMPANY MICHIGAN
Centene Corporation Provider Services 8662968731 75165 * 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0562 - HEALTH NET OF CALIFORNIA, INC.
Centene Corporation Provider Services 8662968731 75166 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0712 - WELLCARE OF CONNECTICUT, INC.
Centene Corporation Website Inquiries 8888889355 75168 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0724 - BUCKEYE HEALTH PLAN COMMUNITY SOLUTIONS, Inc.
Centene Corporation Provider Services 8662968731 75169 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0969 - WELLCARE HEALTH INSURANCE COMPANY OF NEW HAMPSHIRE
Centene Corporation Website Inquiries 8888889355 75171 * 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1353 - WELLCARE OF WASHINGTON, INC.
Centene Corporation Website Inquiries 8888889355 75172 * 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1416 - HARMONY HEALTH PLAN, INC.
Centene Corporation Website Inquiries 8888889355 75174 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1664 - HOME STATE HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 75176 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1848 - WELLCARE OF ALABAMA, INC.
Centene Corporation Website Inquiries 8888889355 75178 * 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1914 - WELLCARE HEALTH INSURANCE OF CONNECTICUT, INC.
Centene Corporation Website Inquiries 8888889355 75180 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2134 - WESTERN SKY COMMUNITY CARE, INC.
Centene Corporation Provider Services 8662968731 75183 * 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2775 - AMERICAN PROGRESSIVE LIFE & HLTH INS COMPANY OF NY
Centene Corporation Website Inquiries 8888889355 75184 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2853 - CENTENE VENTURE COMPANY TENNESSEE
Centene Corporation Provider Services 8662968731 75185 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3047 - WELLCARE HEALTH INSURANCE COMPANY OF LOUISIANA
Centene Corporation Website Inquiries 8888889355 75187 * 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1426 - CCA HEALTH PLANS OF CALIFORNIA, INC.
Commonwealth Care Alliance, Inc. Member Services 8663333530 75175 * 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5826 - COMMUNITY HEALTH PLAN OF WASHINGTON
Community Health Plan of Washington Customer Care 8009420247 75149 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1732 - ANTHEM HP, LLC
Elevance Health, Inc. Customer Service 8882307338 75128 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1894 - WELLPOINT WASHINGTON, INC.
Elevance Health, Inc. Customer Service 8882307338 75129 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4346 - HMO COLORADO, INC.
Elevance Health, Inc. Customer Service 8882307338 75139 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5746 - WELLPOINT INSURANCE COMPANY
Elevance Health, Inc. Customer Service 8882307338 75148 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1732 - ANTHEM HP, LLC
Elevance Health, Inc. Customer Service 8882307338 75177 * 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1894 - WELLPOINT WASHINGTON, INC.
Elevance Health, Inc. Customer Service 8882307338 75179 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3276 - CONNECTICARE INSURANCE COMPANY, INC.
EmblemHealth, Inc. Member Services 8006650898 75137 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3276 - CONNECTICARE INSURANCE COMPANY, INC.
EmblemHealth, Inc. Member Services 8006650898 75189 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3071 - CLEAR SPRING HEALTH COMMUNITY CARE, INC.
Group 1001 Tracie Wilcox-Lange 8476968503 75188 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5496 - IMPERIAL HEALTH PLAN OF CALIFORNIA, INC.
Imperial Health Plan of California Erica Ruiz 8007087903 75147 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H9082 - MOLINA HEALTHCARE OF NEW MEXICO, INC.
Molina Healthcare, Inc. Member Services 8006650898 75158 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2879 - MOLINA HEALTHCARE OF WISCONSIN, INC.
Molina Healthcare, Inc. Member Services 8006650898 75186 * 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4675 - HEALTHIER NEW JERSEY INSURANCE COMPANY
NJ Collaborative Care, LLC Suze Mestres 9734665503 75140 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H5433 - ORANGE COUNTY HEALTH AUTHORITY
Orange County Health Authority Customer Service 8774122734 75145 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H3206 - PRESBYTERIAN INSURANCE COMPANY, INC.
Presbyterian Healthcare Services PCSC Provider Care Unit 5059235757 75136 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
S7694 - ELIXIR INSURANCE COMPANY
Rite Aid Corporation Dan O'Donnell 9167599401 75394 * 22-FEB-2023 Drug Benefit OMS Failure to comply with the Part D DMP access limitation requirements Ad-Hoc CAP-letter.pdf
H0672 - HEALTHSPRING HEALTHCARE OF COLORADO, INC.
The Cigna Group Mike Soltis 6238063361 75121 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0439 - HEALTHSPRING LIFE & HEALTH INSURANCE COMPANY, INC.
The Cigna Group Mike Soltis 6238063361 75164 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H0672 - HEALTHSPRING HEALTHCARE OF COLORADO, INC.
The Cigna Group Mike Soltis 6238063361 75167 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2108 - BRAVO HEALTH MID-ATLANTIC, INC.
The Cigna Group Mike Soltis 6238063361 75182 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1375 - UNITEDHEALTHCARE COMMUNITY PLAN OF CALIFORNIA, INC
UnitedHealth Group, Inc. Mark Britton 9529126668 75125 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H4829 - UHC OF CALIFORNIA
UnitedHealth Group, Inc. Mark Britton 9529126668 75141 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H6526 - UNITEDHEALTHCARE OF NEW MEXICO, INC.
UnitedHealth Group, Inc. UHC Customer Service 8665798774 75151 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H7445 - UNITEDHEALTHCARE OF WISCONSIN, INC.
UnitedHealth Group, Inc. Mark Britton 9529126668 75156 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1375 - UNITEDHEALTHCARE COMMUNITY PLAN OF CALIFORNIA, INC
UnitedHealth Group, Inc. Mark Britton 9529126668 75173 * 22-FEB-2023 Drug Benefit Star Ratings Less than three (3) Part D Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H1924 - LASSO HEALTHCARE INSURANCE COMPANY
Zing Health Consolidator, Inc Provider Services 8005790254 75131 * 22-FEB-2023 Health Benefit Star Ratings Less than three (3) Part C Summary Star Ratings. Ad-Hoc CAP-letter.pdf
H2593 - WELLPOINT TEXAS, INC.
H3240 - WELLPOINT NEW JERSEY, INC.
H3447 - HEALTHKEEPERS, INC.
H3655 - COMMUNITY INSURANCE COMPANY
H4346 - HMO COLORADO, INC.
H5422 - BLUE CROSS BLUE SHIELD HEALTHCARE PLAN OF GEORGIA
H5817 - AMERIGROUP TEXAS, INC.
H7200 - AMERIGROUP TENNESSEE, INC.
H8432 - ANTHEM HP, LLC.
H9525 - COMPCARE HEALTH SERVICES INSURANCE CORPORATION
H9886 - HMO MISSOURI, INC.
R5941 - ANTHEM INSURANCE COMPANIES, INC.
Elevance Health, Inc. Customer Service, Dedicated Services Unit 8662894250, 8668054589, 8882307338 74889 13-FEB-2023 Health Benefit Appeals and Grievances, Including Coverage/Organization Determination This determination relates to Elevance's failure to follow the CMS Medicare Advantage ("MA") administrative appeals process which grants non-contracted providers the right to appeal adverse payment determinations which are reopened and revised on post-payment review. 74889_02132023104339534_1.Corrective Action Plan for Elevance Failure to Forward Cases to IRE__2.13.2023.pdf
H3815 - ALIGNMENT HEALTH PLAN
Alignment Healthcare USA, LLC Dawn Maroney 8443102247 74085 28-JAN-2023 Drug Benefit Bid Submission Failure to Comply with CMS CY 2023 Bid Instructions Ad-Hoc CAP-letter.pdf
H5959 - BCBSM, Inc.
Aware Integrated, Inc. Patrick Cosgrove 6516623727 74086 28-JAN-2023 Drug Benefit Bid Submission Failure to Comply with CMS CY 2023 Bid Instructions Ad-Hoc CAP-letter.pdf
H3330 - HEALTH INSURANCE PLAN OF GREATER NEW YORK
EmblemHealth, Inc. Nicole Tirado 8773447364 74087 28-JAN-2023 Drug Benefit Bid Submission Failure to Comply with CMS CY 2023 Bid Instructions Ad-Hoc CAP-letter.pdf
H1035 - FLORIDA BLUE MEDICARE, INC.
Guidewell Mutual Holding Corporation Medicare Mbr Svcs 8009266565 74088 28-JAN-2023 Drug Benefit Bid Submission Failure to Comply with CMS CY 2023 Bid Instructions Ad-Hoc CAP-letter.pdf
H8070 - UCARE MINNESOTA
UCare Minnesota Jennifer Pena 8559314851 74089 * 28-JAN-2023 Drug Benefit Bid Submission Failure to Comply with CMS CY 2023 Bid Instructions Ad-Hoc CAP-letter.pdf
H5211 - SECURITY HEALTH PLAN OF WISCONSIN, INC.
Marshfield Clinic Health System, Inc. Sara Foemmel 7152219950 73871 11-JAN-2023 Drug Benefit Formulary Submission and Administration Failure to Meet CY 2023 Formulary Requirements Ad-Hoc CAP-letter.pdf
H2537 - ALBRIGHT CARE SERVICES
SpiritTrust Lutheran shaun Smith 5705223889 73227 * 01-DEC-2022 Health Benefit Financial Concerns - Solvency, Reporting, Licensure, Other Failure to Maintain Fiscal Soundness 73227_12012022083010361_1.H2537 - SpiriTrust Lutheran LIFE_ CAP Continuation_12-01-2022.pdf
H2506 - AETNA BETTER HEALTH PREMIER PLAN MMAI INC.
CVS Health Corporation Matt Koblens 8666002139 72769 * 26-OCT-2022 Health and Drug Benefit Accuracy & Accessibility Study TTY CAP 2022 Ad-Hoc CAP-letter.pdf
H8026 - AETNA BETTER HEALTH OF MICHIGAN INC.
CVS Health Corporation Matt Koblens 8556765771 72771 * 26-OCT-2022 Health and Drug Benefit Accuracy & Accessibility Study TTY CAP 2022 Ad-Hoc CAP-letter.pdf
H0022 - BUCKEYE COMMUNITY HEALTH PLAN, INC.
Centene Corporation Provider Services 8662968731 72765 * 26-OCT-2022 Health and Drug Benefit Accuracy & Accessibility Study LEP CAP 2022 Ad-Hoc CAP-letter.pdf
H1723 - ABSOLUTE TOTAL CARE, INC.
Centene Corporation Provider Services 8662968731 72768 * 26-OCT-2022 Drug Benefit Accuracy & Accessibility Study TTY CAP 2022 Ad-Hoc CAP-letter.pdf
H8786 - WEllPOINT TEXAS, INC.
Elevance Health, Inc. Customer Service 8882307338 72766 * 26-OCT-2022 Drug Benefit Accuracy & Accessibility Study LEP CAP 2022 Ad-Hoc CAP-letter.pdf
H4922 - AGEWELL NEW YORK, LLC
ParkerCare New York, LLC Barbra Mukuka 7184845032 72770 * 26-OCT-2022 Health Benefit Accuracy & Accessibility Study TTY CAP 2022 Ad-Hoc CAP-letter.pdf
S7694 - ELIXIR INSURANCE COMPANY
Rite Aid Corporation Dan O'Donnell 9167599401 72767 * 26-OCT-2022 Drug Benefit Accuracy & Accessibility Study LEP CAP 2022 Ad-Hoc CAP-letter.pdf
Report Created: 5/1/2026 Report Sorted: Descending by Date Letter Sent
Compliance Issue IDs followed by an asterisk (*) indicate that all contracts assigned to the issue have been terminated as of the report creation date
Ad-Hoc CAPs refers to CAPs issued by CMS that are not included in audit reports